Terms

Public website and service request terms.

These terms explain the public website and pickup request flow at a high level.

Website information

The public website describes SecureCycle services and provides a way to request pickup review. Submitting a request does not guarantee service availability or final disposition eligibility.

Pickup requests

Pickup requests are reviewed by SecureCycle before scheduling. Equipment quantities, condition, location, and handling requirements may affect the final service plan.

Certificates and records

Certificates and reports are generated only when the required custody, processing, disposition, and verification records are complete.

Contact

Questions about service terms can be submitted through the general contact page.